Friends Ask Questions
How to get to Borgo Grondaie
Florence: 70 km – 44 miles
Pisa: 150 km – 93 milesCalculate Your Route
We are 600 meters far from Siena Railway Station, but we suggest you to take a taxi because walking with heavy luggage up on the step road getting to us could be hard.
We can provide a private car service for pickup and drop off. Rate depends on the number of people.
Near to us there is Avis Car Rental and Hertz Car Rental.
Yes, there is a private open parking in our property free of charge for our guests.
In addition to the driving directions in our website, we suggest you to use these three tips:
• follow signs to the railway station
• cross the metal bridge
• get to the CO-OP shopping centre near the bridge and drive down to the back of the CO-OP (towards the back parking area). Continue straight on, Borgo Grondaie is located up on the hill.
Check-in time is from 2.00 p.m. We do not have a 24 hours reception. Reception hours are different in low and high season. Please contact us if you think to arrive after 7.00 p.m. Those who arrive after closing time will find an envelope at the Reception door with instructions how to reach the room / apartment. Check-out time is within 11.00 a.m.
Yes, you can arrive as early as you need. If the room isn’t ready, you may leave your bags at the front desk. Upon departure, if you wish to hang around Siena and leave later, you can leave your luggage at the front desk and collect it before our closing time.
All our rooms are well ventilated. We take special care when there is a request for a non-smoking room/apartement
Our single (twin) beds are 85 cm wide by 200 cm long.
Our double beds (2 single beds joined) are 170 cm wide by 200 cm long.
Our sofa beds are 140 cm wide by 190 cm long or 160 cm wide by 190 cm long.
In the single rooms of the apartments called ‘Cipresso’ and ‘Piazzetta 3’ there is a French Bed.
This bed is 145 cm wide x 200 cm long.
Room’s size is standard. The apartment’s size depends on their layout. On the 'Book now' section of our website you will find the sizes of all the apartments available for the day.
Apartments and rooms are within the same property. The apartments are larger than rooms and have a kitchenette. The smallest apartments are composed of one bedroom and a living area. The rooms have breakfast and daily maid service included in the rate. Apartments have only weekly maid service included in the rate. Of course you can add breakfast and daily maid service with an extra charge.
Adding 10 euros per person per day for breakfast and 20/30 euros per day, depending on the size of the apartment, for daily cleaning.
That is quite hard to say. According to us all rooms and apartments are romantic, quiet and private.
All our rooms and apartments are overlooking the gardens and aren’t overlooking the Siena city centre. We have 1 room and 3 apartments with balcony and 2 apartments with private garden.
Yes, you can. Only through our online booking system you can check if the room/apartment you prefer is available for the dates you are interested in.
All of them are quiet despite the near train station.
No, there isn’t. You are free to come and go whenever you want. Apartments and rooms are independents. You just need to have your key to get in.
Most of our beds are two single beds which we put together as a double bed except for some apartments which have a queen size bed (1 mattress) . Where queen size bed is not available please specify if you prefer a double bed or two twin beds.
Minibar with free bottled water
Courtesy Set with organic olive oil soaps
Pay per view
Fully equipped Kitchenette
Courtesy Set with organic olive oil soaps
Saltwater swimming pool from May to October
Mountain bikes (free) and E-bikes rental (additional charge)
Aroma body massage in the room (additional charge and advanced reservation)
Laundromat (additional charge)
Picnic lunch basket (additional charge)
Bar during the Reception opening hours
Concierge during the Reception opening hours
No, there isn’t, but we will be pleased to suggest you restaurants in Siena and nearby.
Just five minutes walk down from our property there is a modern grocery store that offers a large selection of baked goods, fresh vegetables, cheese, wines, fish and meats. It is open from 8 am to 9 pm (Saturdays 8.30 p.m.) and on Sunday only in the morning (8 am to 1 pm). In the centre, however, there are other supermarkets open also on Sundays.
Wi-Fi connection with 100 MEGA
No, but please ask front desk for this service.
There are 3 floors and we haven’t elevator.
Yes, there is. It’s an outdoor salt water swimming pool located in the top part of the garden with a short walk over the hill and a beautiful views over the city. It’s open from May to October.
Yes. Herewith we enclose them:
• it’s forbidden the listen to music without headphones;
• it’s forbidden to dive (the water is 1.70 meters high at the highest point);
• it’s forbidden to do pic-nick near the swimming pool;
• it’s forbidden to use any type of inflatables
• it’s forbidden to play with ballgames inside and around the pool area;
• it’s compulsory to tie hairs before getting into the pool;
• it’s compulsory the presence of an adult with children under 16
Each room has an individual combination safe. There is a safe at the reception where apartments can store their items.
Siena is still a very quiet city and you can move around on foot with no worries.
We use traditional keys, not electronic card keys.
Our rates are in euros.
Rates are per room/apartment.
Yes, they do.
Yes, we accept: Visa, Mastercard and America Express
We offer a discount code to subscribers to our Newsletter. Other discounts are visible on the site.
Children are welcome, but like adults, they must respect the rules that allow all customers enjoy peaceful and relaxing moments.
A child up to 2 years old can sleep with parents. We remind you, however, that if you need to cook something for him/her, it is better to choose an apartment.
We have cribs available at no additional charge. They are available for children of max 3 years old.
If a child is in a cot, he/she does not pay.
We can provide this service if we know it in advance. Rates change depending on the number of children, the number of hours and when you ask for it (by night has an extra charge)
Breakfast is included in room rates. Apartments can have breakfast for a small extra charge or it is included for Superior or Family Suite rates.
Our menu offers croissants, different types of bread along with butter, jams, honey and Nutella. We also offer cereals, porridge, yogurt, fresh fruit, dried fruit, local cheeses and meats, orange juice, scrambled eggs, homemade cakes and much more.
We serve breakfast from 8.00 a.m. to 10.30 a.m.
We serve breakfast in the common area located at the reception and, in summer, in a sunny terrace in front of the reception.
Please let us know when you make your reservation if you have any dietary restrictions, and we will do our best to satisfy your requests.
Air conditioning & heating
Yes, we do.
No, there isn’t.
Yes, it is. It is provided from November 8th to April 7th.
The heating system is centralized. The heating hours available by law are distributed by the Management over the 24 hours in order to ensure a constant pleasant temperature in rooms / apartments.
We have 4 apartments with tub: Scala, Piazzetta 3, Piazzetta 4 and Terrazza 2.
We have 3 apartments with Jacuzzi: Scala, Piazzetta 3 and Piazzetta 4
We can provide plug converters, but do not have currency/voltage converters. You can purchase these before coming to Italy, or you can purchase them here at the local hardware store.
To ensure the health safety of all guests, including those with allergies, pets are not allowed.