RECEPTION HOURS: The reception is NOT open 24 hours a day, so during the night hours, we are only available by phone at +390577332539. Call us for any issues!
POOL: The pool is open from mid-May to mid-October (dates depend on weather conditions) and is for the exclusive use of Borgo Grondaie guests. External visitors are not allowed.
Towels for the pool are provided free of charge upon arrival at the Reception. If you wish to change them, the cost is €3 per towel. The pool usage rules are displayed by the poolside. Here are some recommendations to ensure the best experience for all guests:
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Tie your hair before entering the pool.
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Take a shower before entering the pool.
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No diving: the pool water is only 1.40 meters deep.
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Children may only use the pool if accompanied by an adult.
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Small children must wear appropriate diapers before entering the water.
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Eating in the pool is prohibited to avoid attracting wasps and other dangerous insects. Glass cups are also not allowed. Plastic cups and drinks in plastic or cans are available at the bar and can be taken to the pool.
MOUNTAIN BIKES AND E-BIKES: At the Reception, you can request our Mountain bikes (6 adult bikes and 2 children’s bikes) available for free with prior booking. E-bikes can be rented for €40 per day in collaboration with a store in Siena. Guided tours are also available.
LAUNDRY: Two washing machines and one dryer are available 24/7. Tokens (€3 each) and soap (€0.50 per dose) can be purchased at the reception.
BAR: Open daily for coffee, cocktails, or a glass of wine from our cellar. Don’t miss the aperitif hour… in the garden or by the pool… wherever you like! Check out our picnic offer as well!
BARBECUE: A shaded area with a large table where you can organize delicious summer barbecues. Barbecue accessories are available at the reception and should be returned after use. Be extra careful with the fire and ensure that no embers fall outside.
HEATING: From November 8th to April 7th, heating is distributed centrally. We encourage you to keep the convectors on, even when you’re away from the accommodation, to maintain a constant temperature. If it’s too hot, turn the temperature down by rotating towards the minus sign.
PLAY AREA: Near the barbecue area, there’s a play area equipped with a ping-pong table and a foosball table for both kids and adults. Board games and outdoor games are available at the reception.
PARKING: Located inside the property and exclusively for our guests. It is not enclosed and not monitored.
BIKE STORAGE: Closed garage at night with small bike maintenance equipment and a washing area.
MASSAGES: Relax with an Aroma body massage performed by skilled hands, either alone or as a couple. Our masseur is available by appointment.
PICNIC: Relaxing also means eating on the grass and enjoying nature. We can organize a picnic for a minimum of 2 people with a blanket, basket, bottle of wine, and many delicious treats to take on excursions or enjoy on the Borgo’s lawns. Booking required.
FOR APARTMENTS:
GARBAGE: Guests staying in apartments are asked to separate plastic/glass/aluminum from non-recyclable waste. The bags are of two different colors to avoid confusion (white for plastic/blue for non-recyclable). The bags can be brought to the reception during opening hours for disposal.
TAP WATER IN KITCHEN: Please note that the kitchen water is drinkable.
